There are currently hundreds of different CCTV manufactures
on the market offering many different types of cameras ranging from the very
cheap to the very expensive.
Now from an end users point of view it may be difficult
to understand the difference between two cameras which seem to be identical based
on the specifications. They are both 600TVL resolution, they’re both varied
focal with 25m IR but one costs £100 and the other is £180.
Based on this information logic says go for the cheaper
option because you’re getting the same for less right? Unfortunately, no, you’re
not. The reason one is nearly twice the price of the other is down to build
quality and support.
You’ve probably heard the saying “well, they’re all made
in the same factory” and there is an element of truth to that. The same camera
chips will be used in a number of different cameras but again, there are
hundreds of different types of chips ranging from good to bad. Also, the chip
is only part of the camera. There is also the housing, connections and cables to
construct.
In my eyes, the extra cost is spent on the build quality
of all the components. When you actually compare a cheap camera next to an expensive
camera there is a distinct difference in the look, feel and robustness of the
cameras.
An analogy of this would be a rain coat from Primark compared
to a rain coat from Marks & Spencers.
Both coats are waterproof, have a hood and 2 pockets, but
one costs £60 and the other costs £100. Because a rain coat is more common to
us it’s easy to understand that although they will both perform and keep the
rain off, the more expensive coat will keep performing for a lot longer that
the cheaper coat.
For example, a cheap rain coat may lose its waterproofing
after 12 months just like a cheap camera’s infra-red LEDs may start to fail. So
what seems to be cheaper to start with actually ends up costing more as you
need to replace them.
Another way I feel the extra money is spent is in after
sales support.
As with everything in life, things do go wrong and people
make mistakes. With this in mind I never judge a person or company on something
going wrong, but on how they deal with things. For example I had an issue with
some control equipment from Pelco where the video card went faulty after 2
months. To determine the fault I was able to call their very professional and
knowledgeable technical support who identified the fault and by the next I had
an advanced replacement video card installed and the system was back up and
running.
With some of the cheaper equipment I have found through
experience that you don’t get this kind of support. In some cases the technical
support is only contactable by email, or the number is always engaged meaning
the fault takes a lot long to rectify than usual.
Now I’m not saying don’t install cheaper camera equipment
because if installed correctly it will perform and do its job. What I am saying
is if you do choose the cheaper option please don’t be angry at an installer if
the cameras fails after 2 years, get water inside the lens or has a delay
trying to repair or identify a fault.
Just try and
remember the old saying “You get what you pay for” as unlike clothing where you can pay over the odds for just a label, you only pay for quality with security equipment.
R.Martin
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